Delivery Times

The Estimated Delivery Date is when your order is expected to arrive at your chosen shipping address.

Once you have submitted your order you will receive confirmation and status update emails.

If you order multiple items and they are not all in stock, we will advise you of their anticipated arrival times.

For items not readily available, we'll provide ongoing estimated delivery time frames.

You will be notified when your order has been dispatched from our Sunshine Coast warehouse, and you will receive your tracking information. 

All our estimates are based on business days and exclude holidays and weekends.

Problems with your Delivery

In the event that the courier company fails to deliver your order due to invalid address information, they will return the order back to Learnersaurus.

Learnersaurus will do their best to ensure the information you have input is accurate. We cannot guarantee that your order will arrive at its destination if you have not provided the correct address details and as much information as possible to assist the couriers when delivering e.g. company name, level, suite etc.

If your order has not yet been shipped you will need to send Learnersaurus an email advising the error and requesting a change in details. If your order has a status of "packed" or "shipped" we will not be able to guarantee any change in shipping details.

Unfortunately, you will be liable for any costs incurred in return to sender parcels if the information you provided was inaccurate.

Refund and Exchange Policy

Please choose carefully. We do not normally give any refund if you simply change your mind or you have made a wrong selection. We will consider an exchange within one week of your purchase upon the presentation of your receipt, if the product is in as new condition and games are unopened.